Airport Transfers FAQ
- Where will I meet the driver?
Your confirmation email will include detailed meeting point information. At airport, the driver will meet you in the arrivals lounge holding a sign with your name.
- Is the price shown all-inclusive?
Yes, the price in your confirmation email covers the vehicle, driver, fuel, tolls, meet-and-greet, and door-to-door service.
- How do I pay for my transfer? Can I pay in advance?
Payment is flexible. You can either pay in advance with the card provided during booking or pay by cash to the driver on the day of the trip.
- My plans have changed, can I cancel my Airport Taxi order?
You can cancel your reservation free of charge up to 24 hours before the scheduled pick-up time. See terms and conditions for more details.
- My flight has been delayed, what should I do?
Our service includes flight monitoring, so your driver will adjust the pick-up time according to your flight’s updated arrival time.
- Can I book a child seat with your transfer service?
Yes, with our Airport Transfer Service, we offer the option to add seats FREE OF CHARGE!
- Where will my driver drop me off?
Our service is door-to-door, meaning your driver will take you to the address specified in your booking.